Your Profile

Adjust your profile and account preferences to make HOMEE work just for you.

14 articles in this collection
Written by HOMEE

Access Your Account

Login to Your Account

Get started with HOMEE by logging into the app on your mobile device or Workshop.

Written by HOMEE
Updated over a week ago

Logout of Your Account

Whether you’re signed into one of the apps or Workshop, logging out of your account is quick and easy.

Written by HOMEE
Updated over a week ago

Forgot Username or Password

If you forgot the email or password you used to sign-up with HOMEE, no worries. Here's how to retrieve your information.

Written by HOMEE
Updated over a week ago

Update Your Password

Users can reset their password 2 different ways: when they are logged out of the HOMEE apps and Workshop or when logged in. Learn how here.

Written by HOMEE
Updated over a week ago

Change Your Email Address

Looking to change the email address associated with your HOMEE account? Here's the process.

Written by HOMEE
Updated over a week ago

Email is Already in Use

If you see a message that says your email is already registered, there could be a few explanations. Here's how to resolve this issue.

Written by HOMEE
Updated over a week ago

My Account was Deactivated

This article outlines why a Pro's account would be considered for deactivation and how to determine if your account is active.

Written by HOMEE
Updated over a week ago

Manage Your Profile

Edit Your Profile

Help others learn more about you by personalizing your HOMEE profile.

Written by HOMEE
Updated over a week ago

Update Your Profile Photo

Your profile picture helps everyone using the app identify who you are. As a consumer, you can update this at any time under your profile.

Written by HOMEE
Updated over a week ago

Update Your Phone Number

It's important to keep an up-to-date phone number on your account to receive notifications on jobs. This can be changed at any time.

Written by HOMEE
Updated over a week ago

Remove a Credit Card

Your profile must have at least one credit card added to request jobs. If you'd like to remove a payment method, follow these instructions.

Written by HOMEE
Updated over a week ago

Update Your Preferences

Customize your HOMEE experience by updating your app preferences at any time.

Written by HOMEE
Updated over a week ago

Replace a Bank Account

If you already have a bank account setup and want to change it, follow the steps below.

Written by HOMEE
Updated over a week ago

View Your Rates

Pros can view their rates (dispatch fee + rate per minute) for each service on their profile from the home screen in the HOMEE Pro app.

Written by HOMEE
Updated over a week ago