Below are list of HOMEE claim statuses:

  • HOMEE accepted or declines the claim

  • Contacted Insured or Insured Not Contacted

    • The time and date

    • Note from HOMEE

  • Estimate Scheduled

    • Date and time scheduled on

    • Date and time schedule for

  • Estimate Performed

    • Date and time performed on

  • Estimate Rescheduled

    • Date and time rescheduled for

  • Estimate Review

    • Estimate total

    • And pdf of estimate attached to the claim (under documents)

  • Estimate Approved or Rejected by all parties

    • Note

  • Job Scheduled

    • Date and time scheduled on

    • Date and time scheduled for

  • Job Rescheduled

    • Date and time rescheduled for

  • Job Started

    • Date and time started

  • Job Completed

    • Date and time completed on

  • Assignment Complete

    • Date and time

    • Final invoice or document (under documents)

  • Cancel Claim

    • Date and Time

    • Reason of canceling

Please note -

The current status is always shown in the Claims page for each claim, and in the top of the page for every claim you click on from that table.
Status changes can be tracked from the Notes tab under a specific claim.



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