A not-to-exceed (or NTE) is a dollar amount you set as the limit for your HOMEE job. If that limit is reached, we’ll automatically pause your job, and your Pro will request an extension if needed.

NTEs can be set on a work order, a property, or as a default setting on your account. Default NTEs are applied to any work requested for your managed properties.

The minimum not-to-exceed amount is $250.

What you’ll learn:

  1. How to set or edit a default NTE

  2. How to set or edit a property NTE

  3. How to set a work order NTE

  4. How to monitor an NTE

Set or Edit a Default NTE

  1. From Workshop, click your profile picture in the top right.

  2. Under Properties, click Default Settings.

  3. Click Edit.

  4. Click the Limit checkbox, then enter your desired not-to-exceed amount.

  5. Click Save Settings.

Default NTE Settings

Set or Edit a Property NTE

To set a property NTE in the HOMEE app:

  1. Open the HOMEE app.

  2. Tap the Menu.

  3. Select your profile.

  4. Select a property, then tap Edit.

  5. Under Property Not-to-Exceeds, tap Limit, then enter your desired not-to-exceed amount.

  6. Tap Save.

To set or edit a property NTE in Workshop:

  1. From Workshop, click your profile picture in the top right.

  2. Select a property, then click Edit.

  3. Under Account Information, click the Limit checkbox, then enter your desired not-to-exceed amount.

  4. Click Save.

Set a Work Order NTE

  1. Follow the process for creating a work order.

  2. When you get to the Pricing section, enter your desired NTE, then click Next.

  3. Click Send.

Work Order NTE

Monitor an NTE

To monitor an NTE from the HOMEE app:

  1. Open the HOMEE app.

  2. Tap the Menu.

  3. Tap Jobs, then select the job you’d like to monitor.

You’ll see a bar indicating what percentage of your NTE has been used.

To monitor an NTE in Workshop:

  1. From Workshop, select a job from the Jobs page.

  2. Under Pricing, you’ll see the percentage of your NTE that has been used and a dollar amount remaining.

If your job reaches its not-to-exceed limit and the Pro needs more time or materials to get the job done, you’ll receive an extension request.

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