So, you’ve sent a job request to the network. Great! It typically takes less than 30 minutes for a Pro to accept a request. While you wait for a Pro to accept your request, you can check the status of your job in the Jobs section of the HOMEE app.
- Tap the Menu.
- Tap Jobs.
- Find your job in the Open tab. The status will be Matching.
If a Pro hasn't accepted your request after 30 minutes, you're not completely out of luck. Make sure you have app notifications turned on for HOMEE. After 30 minutes, we'll send you a push notification to let you know your request has timed out.
To re-request your job:
- Tap the notification that says, "This service request has timed out."
- Tap Re-Request Job.
- Verify your request details are still correct, then tap Match with a Pro.