You can cancel a job anytime during the request process and after the Pro accepts the request. As soon as you accept a Pro's rates and dispatch them to your location, the Pro will be the only one that can cancel the job, but only before they mark themselves on-site.
Cancel a Job during Matching
From the Matching with Pros screen
- Open the HOMEE app.
- Request a job.
- From the Matching with Pros screen, tap Cancel Request.
- Then tap, Yes, Cancel.
From the Jobs menu
- Open the HOMEE app.
- Tap the Menu.
- Tap Jobs.
- Select the job you want to cancel; the job must have a Matching label.
- Tap Cancel, then tap Yes, Cancel.
Cancel a Job After you Match with a Pro
- Review the Pro's profile and rates.
- Tap Cancel, then tap Yes, Cancel.